e eChargeOperations

Charging command centre

Fleet, depot and public charging

One operational view for customer teams and administrators. Data and controls are restricted by organization, site and role.

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Live position

Operational summary

Service readiness

Action queue

0

Service operations

Incidents and SLA

Rules create one durable incident per condition. Cleared rule evidence resolves it; no charger command or external notification is sent.

IncidentSeverityStatusOwnerSLATimelineActions

Network operations

Chargers

Binding + credential + live OCPP state
ChargerSitePowerCommissioningLive stateLast seen

Departure assurance

Fleet readiness

SoC, target, plan coverage and departure
VehicleSiteState of chargeDepartureTargetPlan

Smart charging

Charging plans

PlanStatusCoverageEnergy / peakLast executionActions

Customer evidence

Recent charging sessions

Identifiers are privacy-minimized
SessionCharge pointStatusStartedDurationStop reason

Controlled rollout

External capability gates

Execute charging plan

Execution requires an active plan, explicit device binding, an enabled credential, a currently connected charger and the independent hardware kill switch.